Country Flame HR-01 Operations Instructions download pdf (Page 10)

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PARTICULAR PURPOSE, ARE DISCLAIMED. IT IS UNDERSTOOD AND AGREED THAT

AES’S LIABILITY UNDER THIS WARRANTY SHALL BE LIMITED TO THE PROVISION OF

REPLACEMENT PARTS AND SHALL NOT INCLUDE LIABILITY FOR SPECIAL, INCIDENTAL

OR CONSEQUENTIAL DAMAGES. ANY ACTION BROUGHT UNDER THIS WARRANTY

MUST BE BROUGHT WITHIN ONE YEAR OF THE ACCRUAL OF THE CAUSE OF ACTION

AND MAY ONLY BE BROUGHT IN THE CIRCUIT COURT OF MCCLOUD COUNTY,

MINNESOTA.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or

consequential damage, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you

may also have other rights which vary from state to state.

ALL WARRANTY CLAIMS MUST BE SUBMITTED IN WRITING THROUGH THE PLACE WHERE THE

PRODUCT WAS PURCHASED. In the event where the place of purchase has ceased business or if you feel that

there is a legitimate reason that you cannot submit your claim to the place where the product was purchased you

may make a written request to the factory by emailing your request along with all of the required information to

. NOTE: Verbal requests will not be recognized. If it is determined that

warranty could have been performed by the place of purchase, the factory will deny the claim.

Included with the claim must be the following information: (if this information is not complete, the claim will be

denied)

Name, address, telephone number, email address, of place of business where product was purchased &

also purchaser contact info.

Date of purchase, model and serial number of product, digital pictures of product (front, sides, back,

venting inside and outside)

(If there is ductwork, there must be digital pictures of entire ductwork installation, static pressures, air

flow measurements, and contact information of licensed/factory certified contractor that installed unit)

Nature of defect, what has been serviced (service record), who installed product along with contact

information.

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Country Flame HR-01 Operations Instructions Page 10